ITEK by SeteraDesk

Go to Function Numbers -> IVR numbers -> New IVR number C

Please note: You will need to have a organization admin rights to be able to configure Voice Prompts You will need to have a organization admin or schedule...

TABLE OF CONTENTS 1. To search for users 2. To create a new user 3. To delete an existing user 4. To send a welcome message 5. To download all users i...

TABLE OF CONTENTS 1. Number settings 2. General settings 3. Agent Settings 4. Distribution of Calls 5. Distribution settings 6. Overflow when Call A...

TABLE OF CONTENTS 1. To add an IVR function number 2. Details of the IVR number settings 3. To view the change history of a number 4. To delete a co...

In this guide, we guide you through how to configure Exchange Calendar connector for Setera OneCloud with O365 and OAuth2 authentication. What do you ne...

In this guide, we go through how to setup Teams trunk for OneCloud organization. TABLE OF CONTENTS 1. Create Enterprise SIP-Trunk from Organization -&...